FAQ Oribet –
All Answers Here Here

Oribet only accepts members aged 18 and above. This policy has no exceptions. All accounts must complete identity verification (KYC) before the first withdrawal, and we actively screen accounts suspected of being registered by underage users.

No. Oribet's policy prohibits owning more than one account per person. A single identity may only be used for one account. If duplicate accounts are found, Oribet reserves the right to close all associated accounts and hold the balances within them in accordance with the applicable Terms and Conditions. If you have an issue with an old account, contact our support team for recovery assistance.

Contact the oribet support team via Live Chat and provide verification details such as your full name, registered phone number, and date of birth. Our team will verify your identity and help locate your registered account. This process typically completes within a single chat session without a long wait.

Log in to your oribet account and go to the Withdraw Funds, select a withdrawal method (bank account or e-wallet), enter the amount you wish to withdraw, and confirm. Make sure your registered account details have been verified beforehand. E-wallet withdrawals are processed within minutes, while bank transfers typically complete within 15–60 minutes.

The minimum withdrawal at Oribet is Rp 50.000 for all methods. Maximum limits vary depending on the withdrawal method and account level. Members with higher VIP levels enjoy larger daily withdrawal limits. Full details on withdrawal limits are available on the account page after logging in.

Identity verification (KYC) is an industry security standard used to protect members from account misuse and ensure funds are sent to the rightful owner. The KYC process is required only once — after completion, future withdrawals do not require re-verification. You simply need to upload a photo of your ID card and a selfie holding your ID. Verification is typically completed within 1×24 business hours.

First, check the withdrawal status in your Oribet account transaction history — confirm the status shows "Processed" or "Successful". If it shows as successful on the Oribet system but hasn't reached your account, there may be a delay from the destination bank or e-wallet, especially during peak hours. If it has been over 2 hours and the status is "Successful", contact the Oribet support team via live chat and provide your transaction reference number.

Log in to your oribet account, go to the Account Settings menu, and look for the "Security" or "Two-Factor Authentication" option. Enable 2FA and choose your verification method—via OTP code sent to your registered email or phone number. Once activated, any new login from a different device will require an additional verification code. It is strongly recommended to enable this feature to keep your account secure.

Take these steps immediately: (1) Change your password from Account Settings, (2) Check your login history for any sessions you don't recognize, (3) Contact the Oribet support team via live chat and request a temporary account freeze while an investigation is conducted. The Oribet security team will help identify the source of suspicious access and fully restore your account security.

Protecting members' personal data is oribet's top priority. All data is encrypted using 256-bit SSL—the same standard used by banks. Personal data is never sold or shared with third parties without consent. Full details on how we handle your data can be found on the Privacy Policy.